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COVID-19 Information Resource Center

As the facts and situation around COVID-19 (coronavirus) continue to evolve, we at NESHCo want to be a repository of information open to all healthcare marketers and communicators during this time of crisis. 

Information Hub

Articles

Community: The Unanticipated Gift Within This Pandemic

Community: The Unanticipated Gift Within This Pandemic

Community: The Unanticipated Gift Within This Pandemic

by Dan Dunlop April 13, 2020

Find the silver lining with Dan as we take a step back and appreciate what gets us through: each other. 

In Uncertain Times, Mainers Always Come Together

Community: The Unanticipated Gift Within This Pandemic

Community: The Unanticipated Gift Within This Pandemic

by Karl-Heinz Spittler and Gavin Ducker April 4, 2020

Northern Light Health shares an earnest message: "We are hopeful and inspired, but the fight is not done." Read their rallying Thank You letter to healthcare workers, patients, and the community.

A Working Guide To Communicating About Coronavirus

Community: The Unanticipated Gift Within This Pandemic

A Working Guide To Communicating About Coronavirus

by David Bowen February 24, 2020 

Hill+Knowlton Strategies' global health lead outlines five things PR pros need to know about communicating credibly and combating misinformation around a new virus.

Using Schema to Prepare Your Site During A Crisis

Using Schema to Prepare Your Site During A Crisis

A Working Guide To Communicating About Coronavirus

by Michele Lash March 24, 2020

 The folks at Schema.org have released new datatypes to help organizations and governments get their message out and help search engines find the most updated information to serve to the public. 

Hartford Healthcare En Español

Using Schema to Prepare Your Site During A Crisis

Hartford Healthcare En Español

Hartford Healthcare has a dedicated page for the Spanish speakers in our community. View about 40 articles on various topics related to COVID-19, todas en Español.

Sample Communications

View Downloadable Resources

 These materials include FAQs, internal memos, staff updates, information for patients, and more. 

Additional Resources

Your Non-Existent Post-Pandemic Marketing Strategy (Video Post)

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

Dan Dunlop, NESHCo President and Jennings Principal, shares his insights on being prepared for the end of a crisis in a 10-minute video post.

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

 Now What? is a panel discussion series about how the present and future of healthcare marketing are changing right before our eyes due to COVID-19, and what to do about it.

NESHCo Webinar Center

Now What? Starting Points For Your Post-Pandemic Marketing Plan (Video)

NESHCo Webinar Center

NEW Upcoming May Webinar: 

Overcoming Consumers' Fear of Returning To Medical Facilities


Find several other Coronavirus-related topics in the Webinar Center

SHSMD Resource Center

Joslin Diabetes FAQs and Video

NESHCo Webinar Center

SHSMD has a working list of updates and resources on the novel Coronavirus.

Ask An Expert

Joslin Diabetes FAQs and Video

Joslin Diabetes FAQs and Video

Richard Pozniak, Evans Houghton Award-winner with 35 years of healthcare crisis and risk communications experience is available for free consultation with NESHCo members on COVID-19 communications issues.

Joslin Diabetes FAQs and Video

Joslin Diabetes FAQs and Video

Joslin Diabetes FAQs and Video

Joslin Diabetes offers guidance to patients and staff via FAQs and a short, 2-minute informational video. 

Hartford Healthcare Resource Center En Español

Hartford Healthcare Resource Center En Español

Hartford Healthcare Resource Center En Español

Hartford Healthcare has a dedicated web page of resources, updates, FAQs, and more for Spanish speakers. 

Want To Contribute?

Disclaimer

In response to the rapidly evolving COVID-19 pandemic, NESHCo is continuously working to provide a center for resources and materials  that are open to the public. If you are willing to contribute to this repository, please ONLY share non-proprietary materials. This may include press releases, presentations, FAQs, fact sheets, check lists, and videos, that NESHCo will post or link to on our site to create a collaborative information hub. 


Please know that by sharing content with us, you are granting us permission to share it with others in the field. The information shared here is open source material and does not necessarily reflect the opinions or policies of the New England Society of Healthcare Communications.


If you have something to contribute, please email us at admin@neshco.org.


If you have any questions or concerns about how this information will be used, please contact us for more details. 


Thank you, 

The NESHCo Team  

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