NESHCo Job Bank

The NESHCo Job Bank is a highly-valued resource among healthcare communications and marketing professionals in New England. The members of NESHCo, have given us continued positive feedback on the importance of this tool while job searching. We hope organizations will also find this service valuable as you seek qualified candidates for job openings.


NESHCo maintains an up-to-date distribution list of more than 200 members in the region. Job postings are sent directly to member inboxes via a listserve. In addition, jobs remain on the NESHCo website for 60 days, unless otherwise directed.

Post a Job

CLICK HERE for the online form.

You will be asked to submit your job posting info along with payment (if applicable).

  

NESHCo Members – May post listings to the listserve and website free of charge.


Non-members - Will be charged $100 per posting.  (this is for a post only, to also send a dedicated HTML job alert email to NESHCo’s members, the cost is $150. )


Membership status is determined by the following: The person submitting the post must be a member or the organization where the job is listed must have a corporate membership with two or more members.

Additional Services

Webinar Spotlight Ad ($200) - A spotlight ad will be placed in NESHCo’s monthly electronic invitation for a fee of $200. This will include the organization’s logo.


Webinar Announcement ($50)- The job can be highlighted at the start of NESHCo’s monthly webinar.


Home Page Ad ($250)– An ad can be placed on the home page of the NESHCo website for 30 days.

JOB BANK

Director of Marketing - Dartmouth-Hitchcock

The Director of Marketing is responsible for directing the development and operational execution of a strategic and integrated marketing plan to achieve the goals of Dartmouth-Hitchcocks designated clinical service lines, business units and/or member health care organizations in alignment with the overall D-H Health system strategy. 


The Director is an innovative brand expert and digital marketer with a primary focus on strategic plan creation, marketing operations, implementation and execution. He/she manages and directs the marketing team and their related activities, interacts with senior leaders and stakeholders, allocating resources to successfully achieve business objectives. 


Reporting to the VP, Communication & Marketing the Director of Marketing will also work with the Director of Media Relations, Director of Digital Services and the Director of Communications & Publications for overall message and brand alignment. 


The Director develops and executes strategies and tactics to market the strengths of the organization and build awareness across the region. 


The Director should be prepared to lead market research initiatives and to function in a consultative support capacity for the clinical service line leaders, physician practice leadership, senior leadership, and/or local member organization leaders. 


Responsibilities

  • Oversee the development and execution of D-Hs marketing strategy to promote, enhance and protect brand reputation. 
  • Contribute to the overall Communications & Marketing strategic planning. 
  • Lead the clinical service line and network marketing strategy in addition to planning the elaboration and implementation of best practices based on assessments of the latest developments in the marketplace. 
  • Direct the development and evolution of the annual advertising campaign(s). 
  • Manage marketing budget and media spend. 
  • Partner with VP to evaluate, negotiate, select and manage outside agency partners and vendors including ad agencies, digital partners and consultants. 
  • Define patient/consumer research requirements and key performance metrics, as well as measure, track and report success of marketing efforts. 
  • Communicate and apply market research insights to key internal constituents and business planning efforts. 
  • Define and direct adherence to brand guidelines in partnership with the Communications & Marketing team. 
  • Direct efforts to build local, regional, national and international volume and reputation for prioritized service lines. 
  • Identify new and innovative approaches and technology for building, measuring and tracking reputation and volume; pilot those efforts for replication; direct the quantitative analysis and reporting of business performance, volume and market trends and implications of service line performance.

Qualifications 

  • Bachelors degree required, Masters a plus with an emphasis in marketing or related field preferred. 
  • 10+ years of progressive experience in brand stewardship, marketing, planning, market research, or equivalent combination of education, training and/or experience in a healthcare setting Very strong experience with digital marketing, customer insights, social platforms and appropriate technologies and applications and experience for building digital campaigns. 
  • 3 - 5 plus years supervisory experience required. Incumbent must have analytical skills and creative experience necessary to address targeted messages to a variety of audiences. 
  • Ability to be nimble and execute in the short-term while simultaneously developing long-term strategy. 
  • Keep up to date with industry trends and technological changes that impact the business. 
  • Strong oral communications skills. 
  • Must be flexible and willing to work out of Dartmouth-Hitchcock's Bedford, NH location 2-3 days a week. 

Dartmouth-Hitchcock is an equal opportunity employer. 8/20/18

Vice President of Strategic Marketing-Emerson Hospital

Concord, MA

Full-time

Emerson Hospital is seeking a full-time Vice President of Strategic Marketing. The Vice President is responsible for setting the external and internal marketing agenda for Emerson Hospital. Reporting to the Senior Vice President, Planning & Chief Strategy Officer, this position is responsible for marketing strategy development and operational implementation for the Hospital’s Marketing Department including marketing, brand, digital, social media and public relations activities. The position requires a strategic communications perspective, a business orientation, an understanding of the relevant array of functions, a focus on staff performance, and a high level of productive engagement with the organization's stakeholders. The Vice President is also responsible for planning, development, implementation, and monitoring of marketing, media relations, and digital strategies for the Hospital. This position will work with executive leadership, service line managers, and other stakeholders to ensure that all marketing initiatives are aligned and support strategic goals of the Hospital.


Responsibilities:

  • Develop and implement cohesive marketing plans to increase brand awareness in line with the Hospital’s strategic plan.
  • Design and manage message development of all initiatives associated with marketing, advertising, market research, media relations internet/intranet/social media/digital content, loyalty programs and special events.
  • Set current and long-term goals for marketing department.
  • Recruit, train, mentor and develop all staff members of the marketing department.
  • Effectively manage relationships with vendors including agencies, freelance writers, photographers and graphic designers.
  • Engage as an active member of the Hospital’s Executive Leadership Team.
  • Develop and manage the marketing department’s annual budget as well as forecasting hiring needs for the marketing department.
  • Acquire and oversee a robust Customer Relationship Management System.
  • Develop and oversee a robust Reputation Management program for the hospital and its medical staff.
  • Stay current and recommend the latest tools and technologies to better support a robust marketing department.
  • Oversee social media and digital communities ensuring regular, active posts and information sharing as well as monitoring and responding when needed to drive community engagement and service recovery.
  • Engage with market research to drive decision making relative to marketing initiatives.
  • Ensure relationships with media and stakeholders are built through creative PR strategies.
  • Monitor all marketing campaigns and improve them when necessary.
  • Prioritize marketing projects and allocate resources accordingly.
  • Support Community Benefits, Physician Relations and the Health & Wellness Center with marketing, public relations, digital communication, community outreach and promotional activities.
  • Prepare regular reports and presentations on marketing metrics for the Senior Team and Board.
  • Conduct market analysis to identify challenges and opportunities for growth including tracking competitors’ activities.
  • Provide guidance and ideas to organize effective marketing events.
  • Document performance goals and monitor measures of success.

Requirements: 

  • Minimum of a Bachelor’s degree in Marketing, Communications, or Business Administration, Master’s degree preferred. 
  • Minimum of ten (10) years of progressive leadership experience in marketing and public/media relations including a solid understanding of digital technology, industry trends and overall knowledge of media landscape. Healthcare experience required.
  • Ability to collaborate with various stakeholders to develop marketing plans and service line development initiatives to develop new and existing business in accordance with the organization’s strategic plan. Demonstrable experience designing and implementing successful marketing campaigns.
  • Strong leadership skills. 
  • Ability to lead teams from a variety of backgrounds and professions.
  • Excellent oral and written communication skills. Must elicit a professional demeanor and have ability to make effective presentations to various stakeholders including physicians, senior leadership, Board, and external constituents.
  • Strategic problem-solver and an influencer with leadership and excellent interpersonal skills.
  • Strategic mindset, with ability to make difficult decisions.
  • Highly organized and detail-oriented with excellent project management skills. Experience with data analysis, social media, CRM and web design. 
  • Proficiency in Microsoft Office including Excel and PowerPoint.

7/27/18

Community and Provider Liaison-Cooley Dickinson Health Care

Northampton, Mass.

https://www.cooleydickinson.org/careers/

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Massachusetts General Hospital, is shaping the future of health care in western Massachusetts. Our network employs more than 1,900 medical professionals and support staff, including specialists, primary care providers, rehabilitation, radiology, and lab professionals at our main Hospital campus in Northampton, MA and at locations in 12 towns throughout the Pioneer Valley. Cooley Dickinson’s VNA & Hospice is also a vital part of our network, providing home-based services throughout the area. 

Cooley Dickinson is currently hiring for a Community and Provider Liaison.

The Community and Provider Liaison position advances community and provider relationships through programming, provider communication, shared resources and networking opportunities, and represents Cooley Dickinson Health Care (CDHC) externally.
 

The Community and Provider Liaison assists in the provision of timely and effective communication between CDHCC and its medical staff as well as in the onboarding of new providers.
 

The Community and Provider Liaison promotes Cooley Dickinson Medical Group (CDMG) and CDHC, which includes all service lines and specialties for referral development and community engagement.

Qualifications

  • Associate’s degree required; Bachelor’s degree in a related field preferred.
  • Three to five years of experience in health care required, with a demonstrated track record of building relationships within the health care community. 
  • Skills and demonstrated success in marketing, communications, event planning, and customer service/ service recovery required. 
  • Excellent interpersonal and writing skills required. 
  • High levels of critical thinking, problem solving, and negotiation skills with the ability to interact with a broad spectrum of individuals in the CDMG/CDHC health care community and in the wider community required. 
  • Superior listening, communication, decision making, facilitation, organization and follow-up skills required. 
  • Demonstrated proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Publisher required. 
  • Valid driver’s license, a good driving record, and reliable transportation required. 
  • This position requires travel between office/practice sites and some early morning, evening and weekend hours.  

7/16/18

Marketing Director-Holy Family Hospital

POSITION SUMMARY: 

Director of Marketing and Communications is responsible for communication with all internal and external audiences for Holy Family Hospital’s three campuses in Methuen, Haverhill and Andover.  Working in cooperation with Steward Health Corporate communication staff, the director develops strategic plans for Holy Family Hospital's communication with staff, physicians, community affiliates, consumers, media, other audiences.  Director implements programs for employee communication, marketing, media relations and emergency preparedness.  Director works closely with hospital leadership in establishing key communication messages.  

KEY RESPONSIBILITIES:

Strategic Planning

  • · Prepares comprehensive communication plans for Hospital and contributes to plans for Steward Health on larger initiatives system-wide
  • · Assists Hospital Executive Leadership with message development
  • Internal Communications
  • · Provides stories of value to employees on both Holy Family Hospital and Steward Health news, initiatives and features
  • · Assumes editorial responsibility for hospital newsletters for employees. Writes stories, takes photos and lays out each issue using desktop publishing program and oversees print production and distribution
  • · Makes effective use of a range of opportunities, including new media (i.e. intranet) to reach all employees
  • · Manages content for the intranet, social media, letters to employees, employee meetings and events and other communication opportunities
  • · Develops and implements communication plans to support patient care and quality initiatives
  • · Develops programs to enhance relationships with physicians, in concert with administration, medical staff office, and Steward Health
  • · Build/improve physician relationships with administration through events for information sharing, appreciation and socialization

Media Relations

  • · Works toward achieving balanced hospital coverage, developing relationships with local reporters and internal contacts, and by pitching positive stories on hospital achievements and initiatives
  • · Pitches news stories on hospital initiatives 
  • · Builds relationships with local media contacts, meeting at least once yearly with the assignment editor and/or covering reporters for local media companies in our service area to explore opportunities for collaboration
  • · Develops and implements communications plans to support patient care and quality initiatives
  • · Coordinates media visits to hospital departments, notifying all pertinent managers in advance of the visit
  • · Promptly alerts President (or AOC) of any non-routine media calls (i.e. potentially controversial).  When designated acts as Hospital spokesperson

Marketing

  • · Creates strategic marketing plans to build volume and revenue for priority service lines and provides departments with marketing communications materials
  • · Works with ad agency and corporate staff in implementing integrated promotional plans including media such as digital, direct mail, outdoor, broadcast and print advertising, collateral, etc.
  • · Manages hospital website, social media sites, on-hold messaging system, and other external communication channels
  • · Provides marketing support to Steward Medical Group physician offices, implementing marketing campaigns that include print, digital, outdoor advertising, direct mail, etc. 

Crisis Communication

  • · Maintains database of key media contacts for emergency planning
  • · Maintains department emergency preparedness
  • · Reviews Emergency Preparedness duties and participates in hospital exercises
  • Employee & Physician Engagement
  • · Plans physician/employee engagement/retention events, including annual receptions and Doctors' Day events

Evaluation

  • · Tracks data such as inquiries, volume, employee surveys, patient letters
  • · Provides support to Steward Health for internal and external studies on system communications

Management

  • · Responsible for annual budget preparation and fiscal responsibility for Marketing
  • · Demonstrates a sense of ownership and accountability for department(s) and positively impacting the Hospital by:
       - Proactively resolving issues
       - Implementing best practices and continuous improvement
       - Participating in QI process
       - Addressing results from satisfactory surveys
       - Demonstrating regulatory readiness, i.e. JC, DPH, etc.
  • · Complies with all company policies and procedures and regulatory, privacy & ethics compliance expectations

CUSTOMER SERVICE SKILLS:

  • · Follows appropriate lines of communication to effectively resolve difficult patient/family/physician/staff situations
  • · Responds promptly and courteously to customer (Internal and external)/patient requests
  • · Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages
  • · Respects patient/customer privacy and confidentiality
  • · Accepts responsibility and accountability for own actions with appropriate follow through.  Fulfills commitments, responsive to requests and inquiries.
  • · Consistently presents a positive attitude by working with internal and external customers
  • · Demonstrates service excellence skills to support high level customer/patient satisfaction
  • · Follows Hospital's standards of work (i.e. dress code, name badge, parking, attendance expectations)

REQUIRED KNOWLEDGE & SKILLS:

  • · Excellent written and verbal communication skills as well as project management skills
  • · Experience with Adobe desktop publishing program (InDesign, Photoshop, Illustrator and Microsoft Office)
  • · Demonstrated success in media relations
  • · Must understand the intricacies of working with the media and how to interact with reporters in a positive and professional manner
  • · Familiarity with community health care issues
  • · Ability to meet deadlines and juggle multiple priories

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

  • · Bachelor's degree in Public Relations, Journalism, Marketing, English or Communications
  • · Master's degree preferred
  • · 5-7 years post graduate work experience, preferable in a healthcare setting or public relations agency