Glenn Anderson is an advertising veteran with over 25 years experience in advertising, marketing, creative strategy and video production for local healthcare practices, regional hospitals and global pharma companies. As a founder of Viamark Advertising and Viamark Video, Glenn has consulted dozens of healthcare clients on their marketing and creative strategy
Lisa Campisi is the Senior Director of Marketing at Shields Health Care Group. Lisa is responsible for guiding brand strategy for all marketing, advertising, communications and social media in order to promote an image consistent with Shields mission. Her role also includes overseeing all corporate communication activities, public relations efforts and external vendors.
Dave Chlastosz is a highly experienced marketing professional who has dedicated the bulk of his career to understanding the nuances of the consumer healthcare landscape through the lenses of human-centered insight, design, and communications strategy. In addition to championing the vision and growth of the agency as President, Dave leads the LIFT team in supporting a diverse spectrum of clients spanning the entire healthcare vertical, including hospitals and health systems, pharmaceutical companies, medical device companies, academic medical centers, clinical research institutes, and patient advocacy organizations. He champions agency staff in the design and facilitation of clinical and non-clinical studies, market research, strategic planning, and implementation of a variety of branding, marketing, patient education, and patient support programs.
Steve Coates is director of marketing and communications for Hartford HealthCare’s Hartford Region and system marketing director for Hartford HealthCare’s Heart and Vascular Institute (HVI). In these roles, Steve manages all marketing and communications for Hartford Hospital (HHC’s flagship 867 bed tertiary care hospital and the Hartford HealthCare Bone & Joint Institute), seven acute care cardiac centers and 55 ambulatory locations throughout Connecticut and western Rhode Island. Steve is a dynamic and collaborative leader with more than 10 years of experience in designing and implementing creative healthcare marketing and communications strategies that have consistently increased consumer, staff and community engagement. Prior to his work in healthcare, Steve was a co-host of a Top 40 morning radio show and radio news anchor and reporter in Hartford. He continues to use his on-air experience, hosting HHC’s More Life Podcast and the health system’s Elevating Health segment on WNPR. Steve earned his BA in Journalism from the University of Connecticut.
Brian Davidson is the Digital Marketing Technology Manager at Emerson Hospital, an independent community health system headquartered in Concord, MA that has clinical affiliations with Mass General Brigham. Known as the health system's digital marketing guru, he is responsible for optimizing content for digital marketing channels such as organic search, SEM, and email. Prior to joining Emerson, Brian worked as a marketer for a marketing agency, and an education-based organization. Brian’s favorite podcast is Deciding to Have Bariatric Surgery: A Candid Conversation Between a Patient and her Surgeon. This podcast features a patient and her surgeon and highlights their trusting relationship, which resulted in a healthier life for the patient. Interesting fact: Brian began his career as a certified automotive technician. He credits his ability to troubleshoot car problems as a foundational skill in his ability to test and optimize digital marketing campaigns and integrations. You can follow Emerson Hospital on Facebook, Instagram, Twitter, YouTube, and LinkedIn @EmersonHospital.
Tireless. Driven. Passionate. Thought Leader. We’ve heard all these descriptions used in reference to Dan. He’s a nationally recognized expert in healthcare marketing, regularly contributing articles to healthcare marketing publications and making keynote speeches and presentations at conferences around the country. And if all that doesn’t keep him busy enough, he’s also a prolific and industry-renowned healthcare marketing blogger and social media strategist. Dan has also served on the faculty at a number of national and regional healthcare conferences including the Society for Healthcare Strategy and Market Development (SHSMD), the National Healthcare Marketing Strategies Summit, the AAMC Professional Development Conference, the PRSA Health Academy, and the Physician Strategies Summit, to name just a few. He is a regular contributor to Ragan’s Healthcare Marketing & Communication News and is a board member of the New England Society for Healthcare Communications. He is on the judging panels for the National Health Information Awards and the National Web Health Awards. As if that’s not enough, Dan serves on the editorial boards of Healthcare Marketing Advisor and eHealthcare Strategy & Trends.
Paul Fahey is Vice President of Smith & Jones. A strategic thinker and accomplished creative, Paul brings a unique left and right-brain approach to the science of marketing and public relations. He has helped clients rebuild brands after bankruptcy, grow service lines amid fierce competition, attract and retain top talent, and make deeper connections with donors and the communities they serve. In addition to his client work, Paul has directed hundreds of research studies and personally moderated more than 450 focus groups. His experience is derived from his work with more than seventy domestic agencies, hospitals and health systems serving urban, suburban, and rural markets. Among them are; The Brooklyn Hospital Center, Center for Disease Control and Prevention, Frederick Health, Healthcare Association of New York State, NYS DOH, OASAS, Safe Injection Practice Coalition, SAMSA, Sharon Hospital, St Charles Hospital, United Memorial Medical Center, among others. Paul is the co-author of “Under the Influence”, an anthology of Healthcare Marketing Best Practices, 2022 second edition (Available on Amazon, Target, WalMart, and direct) Updated for the post-COVID economy, we've taken our ideas, experiences and hospital marketing expertise and packaged it into this collection of educational essays. These topics can help hospitals and health systems create stronger brands, smarter strategies, engaging content and uncommon results. Recently, he was retained by the Open Society Foundation to consult with healthcare professionals and policymakers in Bishkek, the capital city of Kyrgyzstan on the subject of market research for healthcare policymakers. More recently, he planned and led a trade mission of business leaders and economic developers to Dubai and Abu Dhabi.
Karoline Hutson is the Director of Business Development at DoctorPodcasting by RadioMD. Prior to joining the podcasting team, she marketed physicians and service lines at two academic medical centers in Washington, DC. Karoline holds a Master of Public Health from George Mason University.
Leah Lesser is the Senior Manager Marketing Communications at Emerson Hospital, an independent community health system headquartered in Concord, MA that has clinical affiliations with Mass General Brigham. Known as the health system's storyteller, she is responsible for identifying and creating provider, patient, and community health content for external marketing and lead generation, communications, and media relations. She launched Emerson's podcast program – Health Works Here (www.emersonhospital.org/podcast) – just before the pandemic and it has grown to become a core part of Emerson's marketing strategy, with more than 50 episodes. Leah has been with Emerson for seven years and has an MBA in Marketing from Babson College. Before to joining Emerson, she did marketing and media relations for consumer technology and education organizations. One of her favorite podcasts is with an 80-year-old breast cancer survivor who skydives. She is also proud of the podcasts with physical and mental health tips to help the community throughout the pandemic. Interesting fact: Early in the pandemic, Leah secured a video with a message of support from Hollywood actor Chris Evans which boosted the spirits of Emerson’s front line staff and helped the community understand the importance of staying safe. If only he agreed to do a podcast… You can follow Leah on LinkedIn @Leah Lesser and Emerson Hospital on Facebook, Instagram, Twitter, YouTube, and LinkedIn @EmersonHospital.
In her current role as Chief Marketing Officer and Vice President of Marketing, Communications and Public Relations for Care New England Health System, Jessica leads the strategy and execution for three major pillars of work across the hospital system: brand and campaigns, digital and web, as well as public affairs and communications. Care New England is the second largest health system for the state of Rhode Island and encompasses Women & Infants Hospital, Kent Hospital, Butler Hospital, The Providence Center, Visiting Nursing Association of Care New England, Care New England Medical Group, and Integra Community Care Network. In her role on the executive leadership team, Jessica has transformed the Care New England brand, streamlined the marketing department’s operations, workflow processes and revamped the reputational narrative of the system. She accelerated change on everything from website accessibility to multi-lingual educational materials to building a superior name in the community through relationship building, brand creation and PR management. Jess took on the hospital system’s lead MarCom role during an unprecedented pandemic and during some of the most intense merger talks in the state’s hospital system history. Jess’ expertise in Public Relations truly drove the Care New England narrative forward in a positive manner, especially during the COVID-19 pandemic, a notoriously difficult time to earn media coverage for healthcare systems, as visitor restrictions had amplified during the global crisis. Her innovative efforts to use technology to the company’s advantage, by hosting interviews virtually, via zoom, landed tremendous additional coverage for Care New England in television, radio and print media outlets both locally and nationally, including MSNBC, The Wall Street Journal, The Washington Post, WebMD, among others. After over a decade and a half of working in marketing for multimillion dollar national companies such as Mars, Inc., Vanderbilt Medical Center and CVS Health, Jess truly understands all aspects of digital, brand and healthcare marketing. Jess holds a Bachelors in Neuroscience and Cognitive Psychology from College of the Holy Cross and an Executive MBA (1 of 10 selected for Americas exchange program) from Vanderbilt University Owen Graduate School of Management. She lives in Jamestown, RI, with her family and thrives on ocean air and laughter.
With over four decades of experience in fund raising, public relations, marketing, organizational advancement and communications --- including more than 25 years in independent consulting and 18 in the hospital, healthcare and medical field --- Raymond J. Mitchell has served in senior-level positions in a number of prestigious institutions and organizations, including Boston College, Dana-Farber Cancer Institute, New England Deaconess Hospital, Addison Gilbert Hospital, New England Memorial Hospital, Massachusetts Medical Society, Massachusetts Easter Seal Society and State Mutual Life Assurance Company of America. His professional background includes particular focus on issue management and constituency development, fundraising, constituent-relationship management, governance management, marketing strategy and promotion, media relations and publicity, and organizational identity and advancement. He also has extensive experience in major-gifts fundraising, the preparation and production of collateral communication, marketing and fund-raising communication, and the production and management of special fundraising and public relations events. A native of Lawrence, Massachusetts, Mr. Mitchell holds Bachelor’s and Master’s degrees from Boston College and has attended the Fund-Raising School (San Rafael, California). He is the founder, president and principal counsel of Trident Communications Group (Dover, New Hampshire).
Reem brings 25+ years of experience delivering innovative marketing solutions for an array of organizations — from venture-backed start-ups to global brands. A pharmacist by training, Reem leads the healthcare marketing strategy practice at Adams & Knight. She is passionate about using data-driven insights to hone results-generating strategies. She also has extensive experience in employee engagement campaigns and speaks frequently on this topic around the country.
As the System Director of Branding and Campaigns for Care New England healthcare system, Elizabeth has over 20 years of experience developing and executing high-value, strategic marketing campaigns with an eye for user experience and design. She understands the power in the strategic alignment of both brand and storytelling to succeed. She is a forward-thinking business partner with a solid reputation for problem-solving and as a creative tactician in the field of branding, advertising, photography, videography, media production, account management, and professional development. Elizabeth's has successfully reimagined the brand experience for three of the largest hospitals in the state, reduced redundancies in organizational outputs, and streamlined efficiencies to produce significant cost savings to the organization. Originally from Maine, Elizabeth has seen success from coast to coast in a variety of industries, from education, government, advertising, innovation, and most recently healthcare. She’s a natural adventure seeker, surf and sunshine enthusiast, and mom of two adorable humans.
Sean Tracey is the Founder and Executive Creative Director of Sean Tracey Associates, an advertising and marketing firm that, since 1984, has been bringing America's best brand stories to their markets. Sean is also a keynote conference speaker, creativity workshop leader, and part-time adjunct professor of Communications Studies at Emerson College's Graduate School/Boston.